Delivery

Standard shipping within the UK has a charge of £2.75, and is signed for.    Free signed for UK delivery for orders over £50.  

Standard UK delivery is 2–5 days.   We will send a confirmation email once your order has been shipped.   Your jewellery will arrive in a beautiful white gift box, with tissue paper.  

We ship worldwide.   Rates are calculated based on country.   Tax and import duties vary from country to country.

RETURNS

We hope you will be delighted with your order, however, if you would like a refund we can offer a refund or exhange within 28 days of purchase, providing the item is in its original packaging and condition.  

Please email returns@wildpalacejewellery.com to let us know you are returning your order.  

Please include your order number along with the returned item to:

Returns Department
Wild Palace Jewellery
Suite 126
20 Winchcombe Street
Cheltenham
Gloucestershire
GL52 2LY
UK

Please obtain a proof of posting certificate as we will only be able to process a refund or exchange once we have received the returned item.   Please note that we do not cover the cost of return postage. 

Apologies, we cannot accept refunds or exchanges on earrings for hygiene reasons.

Thank you.